Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

Content Complaint

If you wish to register any complaint in respect of any content available on ROCK TV, kindly register the complaint at https://www.rocktv.com/grievance-redressal/ by providing the below mandatory information, in order to take cognizance of the complaint.

NOTE: Only queries related to Content, such as “classification of content”, “age rating of the content” and/or “any specific portion of content” that you have reasons to believe is in breach of the Code of Ethics provided under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, shall be resolved through this portal. Any other queries/issues, such as Subscription related, Video not playing, app related issues on ROCK TV, needs to be directed to our Contact Us Page.

Mandatory Information

  • Full Name
  • Email ID
  • Content title, relevant episode/portion (time code)
  • Details of the Universal Resource Locator (URL) of the content presently available on ROCK TV
  • Concise details of the complaint

Please note that in the absence of the complaint not filed in the aforesaid format and/or incomplete and/or misleading and vague in nature, the complaint will be considered as “invalid complaint”.

Please use our Helpline Centre Mail for any issues relating to subscription, account, billing, technical issues, renewal/cancellation and/or any other issue that you are facing.

Content Complaint Redressal Mechanism

  • All complaints shall be received in the aforesaid format.
  • Once correctly received, all complaints will be acknowledged within 24 (twenty-four) hours.
  • The complaint will be duly reviewed and verified by our Grievance Officer and shall be addressed at the earliest, however no later than 15 (fifteen) days from the receipt of the complaint.

ROCK TV is a member of the Self-Regulating Body Working Journalist Media Council.
ROCK TV is a Registered OTT Platform By Ministry Of Information & Broadcasting (Govt. Of India)
Source Link: (We are Listed On 42 Number)

Content FAQ

How do I make the complaint?

A complaint must be made in the format as stated hereinabove in English. All particulars must be specifically laid out.

What can I complain about?

A user can complain regarding the content classification, age rating of the content, and/or any specific portion of the content that the user has reasons to believe is in breach of the Codes of Ethics under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Can I complain about advertisements shown on ROCK TV?

The Content Redressal Mechanism does not cover advertisements shown on ROCK TV.